SOLUTIONS · THREE WAYS WE CAN HELP
Three services, each one shaped for a different part of your week
Whether you want to respond to customers more easily, clear some routine tasks, or finally make use of your data — there's a service here that fits where you are now.
← Back to homeHOW WE WORK
Our approach — season by season
Planning conversation
We talk through your business, what's taking time, and what you're hoping to improve. Nothing is assumed before we listen.
Active work, with you
We build or configure the solution together — you review, give feedback, and shape it so it fits your situation exactly.
Handover and guidance
You receive written documentation and a walkthrough so you can manage things confidently from day one.
SERVICE 01
Customer Chat Helper
RM 580 · 1–2 weeks
A gentle AI helper that answers everyday questions on your website or messaging app in a warm tone. Built for small businesses that value being responsive without the strain of answering the same questions repeatedly.
- Review of your most common customer queries
- A draft helper shaped together with you, in your business's tone
- Relaxed handover — you'll know how to update it yourself
- Works across website chat, WhatsApp Business, or Messenger
PROCESS STEPS
Collect and review your frequently asked questions
Draft tone and response style with you
Test on your platform and refine
Handover with written guide
SERVICE 02
Workflow Ease Support
RM 990 · 3–4 weeks
We gently map the routine tasks in your week and bring in sensible AI tools to lighten them. Good for owners who are juggling many roles and want to recover time without adding complexity to their day.
- Planning chat to understand your typical week
- A tidy, practical toolkit — only what's actually useful
- Clear written guidance for each tool introduced
- Works with your existing platforms — no switching required
PROCESS STEPS
Map your current weekly tasks and time spent
Identify where AI tools can reliably help
Set up and test tools in your actual workflow
Deliver written toolkit guide and walkthrough
SERVICE 03
Insight Summary Setup
RM 1,360 · 4–6 weeks
A thoughtful arrangement turning your records into readable summaries that make patterns easy to see. Made for businesses with data sitting unused — sales figures, customer records, order histories — that haven't been put to work yet.
- Review of your existing records and data sources
- Clean, readable dashboard or summary report
- Optional monthly review call included
- No need for technical skills to read or maintain
PROCESS STEPS
Review your data sources and what you want to see
Build and refine a summary view with your feedback
Test for accuracy and ease of reading
Hand over with guide and optional monthly check-in
COMPARISON
Which service suits you best?
Use this to find the service that fits where your business is right now.
| Feature | Chat Helper RM 580 |
Workflow Ease RM 990 |
Insight Summary RM 1,360 |
|---|---|---|---|
| Best for | Businesses that handle many customer questions | Owners overwhelmed with repetitive tasks | Businesses with unused sales or customer data |
| Timeline | 1–2 weeks | 3–4 weeks | 4–6 weeks |
| Written guide | |||
| Monthly check-in | optional | ||
| Customer-facing | |||
| Bilingual support | optional | optional |
PRICING
Straightforward, fixed rates
Customer Chat Helper
RM 580
One-time, per project
- FAQ review & draft helper
- Platform setup & testing
- Written handover guide
MOST POPULAR
Workflow Ease Support
RM 990
One-time, per project
- Task mapping & analysis
- AI toolkit setup
- Written toolkit guide
Insight Summary Setup
RM 1,360
One-time, per project
- Data review & dashboard
- Plain-language summaries
- Optional monthly check-in
ACROSS ALL SERVICES
Professional standards we maintain
Data privacy
We handle your records with care and in line with Malaysia's PDPA obligations.
Scope agreed in writing
Every engagement starts with a written scope so there are no surprises on either side.
Tested before handover
Nothing is delivered without being tested in your actual context first.
Documentation included
All services include written guidance so you can maintain and update independently.
Plain language throughout
Every step explained clearly. We don't default to technical jargon when simpler language works.
Collaborative delivery
You review and give feedback at every stage. The result reflects your business, not our defaults.
Not sure which service fits?
We're happy to talk through your situation first. A short conversation is usually enough to identify what would help most right now.
Request a quote